1. Introduction
Suncor Financial ("we," "our," or "us") is committed to protecting the privacy of our clients and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website at suncor-financial.com or engage our services.
2. Information We Collect
Information You Provide
- Contact Information: Name, email address, phone number, mailing address
- Financial Information: Income details, investment goals, account information (when engaging our services)
- Communication Data: Messages sent via our contact form, email correspondence, and phone conversations
- Service Preferences: Your interests in specific financial services or products
Information Collected Automatically
- Device Information: Browser type, operating system, device identifiers
- Usage Data: Pages visited, time spent on pages, referring URLs
- Location Data: General geographic location based on IP address
3. How We Use Your Information
We use the information we collect to:
- Provide and improve our financial services
- Respond to your inquiries and communications
- Send service-related updates and notifications
- Send marketing communications (with your consent)
- Send SMS/text messages to the phone number you provide (with your consent)
- Comply with legal and regulatory requirements
- Protect against fraud and unauthorized transactions
SMS/Text Messaging: If you provide your phone number, you may receive SMS messages from Suncor Financial related to your inquiry or our services. Message and data rates may apply. Message frequency varies. You may opt out at any time by replying STOP to any message. Reply HELP for assistance.
4. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Service Providers: Trusted third parties who assist in operating our business (e.g., email service providers, CRM systems)
- Financial Partners: With your consent, to facilitate financial transactions or services
- Legal Requirements: When required by law, regulation, or legal process
- Business Transfers: In connection with a merger, acquisition, or sale of assets
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, and access controls.
6. Your Rights and Choices
You have the right to:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate personal information
- Deletion: Request deletion of your personal information (subject to legal requirements)
- Opt-Out: Unsubscribe from marketing communications at any time
- SMS Opt-Out: Reply STOP to any text message to cease SMS communications
7. Cookies and Tracking
Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can control cookie preferences through your browser settings.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.
9. Children's Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
11. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us: